Used Microsoft Word, Excel, and PowerPoint to organize sporting team information for facility tournaments. Performed various administrative duties: Greeting guests, answering phones, sorting documents for filing. Performed bodywork mechanics and relaxation techniques for clients; greeted customers; scheduled appointments; worked at check-in/check-out counter. Performed general office work including answering phone calls, word processing and filing, and other administrative duties as assigned. Provided administrative support to staff members across a fast-paced dental practice. Maintained a clean front entrance to the club by sweeping, mopping, and wiping down the front desk area. Performed various clerical duties including answering telephone calls and completing computer work as needed. Greeted and check patients in and out after appointments, scheduled follow up appointments. Presented a high level of professional work ethics upon meeting and greeting clients. Greeted and assisted both walk- in and phone customers to the appropriate staff or agency. Managed telephone calls, routing to appropriate party when necessary and answering guest related questions accordingly. Provided excellent customer service while greeting guests, checking reservations in/out & anticipating guest needs. Spend one week every summer working at the camp for school-aged children. You should embody your company’s ideals, both in your behavior and in your appearance. Facilitated patient discharge process, collected patient demographics and insurance information. Managed front desk and Resort store-Made reservations for both camping and rafting trips-Ran cash register-Handled customer complaints and problems. Completed end of shift communications to the other staff members, giving them detailed information about problems or situations. Called insurance companies for benefits/eligibility, claims issues, authorization and follow up outstanding unpaid claims. Nuove offerte di lavoro Receptionist Front Desk ogni giorno. Answered phones, made appointments, check patients in & out, verified insurance, & accepted co-pays. Answered multiple phone lines, ensured accurate entry of patient demographic information into EMR system. Updated Patient Charts as well as creating New Patient Records/ Posting Insurance and Patient Payments. Trained other employees on the EMR as well as training of day to day activities before the EMR implementation. Completed new memberships and emergency intakes. Performed patient registration; handled scheduling patients' appointments, tests, and procedures. Receptionist/Front Office Min Salary Rs. Handled scheduling appointments, filing membership confidentiality, and billings. Demonstrated positive attitude and actions through a display of courteous service, cooperation, hospitality, and professionalism with spa guests. Entered orders into the EMR system without errors, mailing monthly invoice statements to patients. Filled in at front desk greeting customers & giving them info about meeting times, etc. Provided assistance for five Doctors, responsible for 5 phone lines, while directing calls to appropriate staff. Answered and collected phone calls, faxes, written and verbal messages, while communicating with visitors and residents. Provided excellent customer service maintain at all times a professionalism, product knowledge, night auditor, breakfast attendant. Managed receptionist area which includes greeting customers, answering phones, etc. Answered telephones and gave information to patients, sent messages through EMR system. Assisted insurance agents with filing, assisting customers, answering phones and taking messages. Followed appropriate patient registration/check-in policies and procedures. Prepared end of month accounting, general clerical support while making the facility presentable at all times. Created PowerPoints and spreadsheets for inventory management. Scheduled appointments and verified patient eligibility and benefits with insurance companies. Provided daily supports as the company's only bilingual French/English customer service representative. Protected the security of medical records to ensure that confidentiality is maintained by following HIPPA Regulations. It’s called a resume profile, and it comes in two flavors: the front desk resume objective or front desk clerk summary. Answered all calls which came through the Inter-Tel telephone switchboard. Used cash register for monetary transactions and provided positive customer service. Attended to telephone calls requesting pricing and room availability. Organize documents in preparation for court dates. Experienced in preparing and reviewing correspondence and performed various receptionist application using Microsoft Office Suite and word processing software. Performed a wide array of administrative duties including printing, faxing, copying, scheduling and ordering and distributing office supplies. Clarified clinic policies to patients while registration and maintained medical records and reports statistics as required. Ordered supplies, printed appointment and surgery schedules, filled medications, batched out and bank deposits. Performed secretarial duties such as answering phones, emails, and scheduling patients. Operated telephone switchboard to answer calls, schedule appointments. Provided clerical support to VP of Enrollment Services, Associate & Assistant Directors, and 5 Admission Counselors. Increased revenue by ensuring patient accounts were current, follow-up reconciliation, balance cash drawer and charge ledger day end. Ensured customers were greeted in a welcoming, professional manner and directed clients to appropriate departments. Assisted with patient check-in for approximately 25 specialty physicians. Received visitors and answered phone calls; answering any questions within my scope of knowledge and directing toward appropriate colleagues. Obtained patient vital signs and maintained accurate medical records-keeping procedures. Verified medical insurance coverage, maintained financial statements, received Co-payments and entered daily payments in computer an maintained monthly currency. Entered patient demographics into computer and filed paperwork. Maintained all patient confidentiality as per HIPAA regulations. Developed excellent communication skills; also cross-utilize for Magic Kingdom Parade Audience Control. Maintained and organized medical records, patient/doctor schedules and appointments. Prepared bank deposits/re-deposits, investigating and resolving report discrepancies, and verifying money in the cash drawer and safe. Completed administrative duties including greeting guests and clients, answering phones, distributing mail and coordinating coat check. Established accurate accounts for each guest upon check-in according to their requirements and ensured guest paperwork or documentation was filed appropriately. Cleaned rooms, answered phone calls, booked rooms, cleaned lobby, answer phones, inventory. Provided customer service/greeting patients at all levels. Demonstrated superior customer service skills by greeting customers on a daily basis. Communicated with insurance companies to verify and validated insurance information - collected co-payments. Corresponded with specialists to coordinate necessary patient care. Verified that information in the computer system was up-to-date and accurate Maintain an awareness of all promotions and advertisements. Managed front desk responsibilities such as greeting clients, visitors and vendors, answering inquiries and operating switchboard telephone lines. Handled guest services switch board, screen and forward phone calls, took messages and schedule/change reservations. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls. Ability to communicate in … Handled a significantly high volume of calls and messaging, maintained and ensured the accuracy of highly confidential client records. Established a positive attitude with all internal and external customers. Provided information to guests regarding hotel services, local tourist attractions and area information. Provided excellent customer service by greeting guests, satisfying all guest needs, and assisted with future appointments. Utilized Athena electronic medical records software to enter patient demographics, appointment information, and chief complaints. Opened lines of communications to appropriate departments, especially the doctors, with any sudden changes in schedule. Provided computer setup and network assistance for office computer systems. For example, 11.0% of Front Desk Receptionist resumes contained Customer Service as a skill. Required skills for a receptionist job can vary based on the industry, but some are common to most companies. Greeted each guest who enters the facility with a smile and maintain a positive attitude at all times. Verifying Insurance Interfaced with clientele to establish new memberships, provided efficient customer service while handling customer inquires and complaints. RESEARCH COMMONLY ASKED INTERVIEW QUESTIONS. Collected and posted patient payments and/or adjustments to patient accounts accordingly. Checked guests in and out, assigned rooms and answered guests' questions on hotel services and other matters. Download the receptionist resume template (compatible with Google Docs and Word Online) or see below for more examples. Scheduled appointments Checked in patients Entered patient information Collected payments Word Processing MedWare Scheduler Scanning and Faxing. Received of co-payments from patients, cash, checks and credit card transactions. Managed patients records by keeping all medical history, insurance and personal information updated and verified abiding by HIPAA protocols. Greeted and registered new patients and updated existing patient demographics and information. Enrolled new patients and updated existing patient information. Worked closely with MS Word, PowerPoint, Excel, and data entry. Communicated with Attorney offices and Medical providers as regular procedures for patient files. Administered routine patient care and quality monitoring, including instruments and material setup and sterilization. Deposited guest-valuables in hotel safes and safe-deposit boxes. Provided CAQH with necessary information in order for doctor to become participating provider with insurance companies. Managed front office and supervised office personnel while performing all aspects of front desk and back office duties, including billing. Developed a warm, inviting and clean reception area to greet clients and members and escort them to the appropriate party. Managed incoming calls from public, assist and direct to appropriate departments also respond to inquiries and directions. A Front Desk Medical Receptionist manages the front desk, guests, and recordkeeping functions. Processed cash and credit card transactions and maintained a balanced register. Provided initial customer service to all patients and greeting patients as well. Registered new patients and obtained insurances. Scheduled and confirmed appointments within a high volume environment. Assisted new members in the proper way and form on how to use the machines and workout. Handled simultaneous projects and meeting deadlines effectively while utilizing strong communication skills. Provided administrative support for all staff members. Utilized great communication skills to check patients in and out. Trained other staff members to perform work activities, such as using computer applications specific to Robert Half. Negotiated guest room rates, meeting room rental, function space, and hotel services. LAW OFFICES OF SMITH AND REILLY, Colonie, NYRECEPTIONIST/ADMINISTRATIVE ASSISTANT (February 2015—Present). Managed customer check-in process and customer relationships. Provided general administrative and clerical support such as filing, faxing, copying, and mailing. Documents via word processing on personal computer, vanity area and greeting customers, and. Does n't have to stand on its own to verify insurance coverage, including lounge and associated areas opened closed! And issued keys as well as assigning rooms and location services switchboard ; answering any questions members! Etc ) and rights and attorneys, received/placed telephone calls requesting pricing and availability... 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